Referral Code Oyo Adalah
Q: Can I use the OYO Rupee earned through the Refer and Earn program for any hotel booking?
A: Yes, you can use the OYO Rupee earned through the program as a discount on any OYO hotel booking, up to the maximum usable limit per booking.
Q: What are the most common complaints about OYO?
A: While OYO offers budget-friendly accommodations, some common complaints from guests include:
Discrepancies between room descriptions and actual conditions
Lack of cleanliness and hygiene in some properties
Poor customer service and responsiveness to complaints
Unprofessional behavior of staff
Difficulty in availing advertised amenities
Q: How can I modify or cancel my existing OYO booking?
A: You can modify or cancel your OYO booking through your account on the website or app. The specific options and deadlines for modification or cancellation will depend on the chosen rate plan and property policies.
Q: What are the cancellation and refund policies of OYO?
A: Cancellation policies vary depending on the booked property and chosen rate plan. Generally, OYO offers flexible cancellation options with a full refund if canceled within a specific timeframe. However, some non-refundable rates may apply. You can find the detailed cancellation policy for your booking on the website or app.
Q: What qualifies as a valid referral in the OYO Refer and Earn program?
A: A valid referral occurs when a user, using a unique phone number, installs the OYO app, creates an account for the first time, and does not uninstall and reinstall the app or register with an existing mobile number on a new device.
Q: Is there a minimum age requirement to book a room at an OYO property?
A: The minimum age requirement to book a room at an OYO property depends on the specific hotel and local regulations. Generally, guests must be 18 years or older to book a room.
Q: What types of IDs are acceptable for check-in at OYO properties?
A: In India, valid photo IDs like passport, voter ID, driving license, or Aadhaar card are required for check-in. PAN cards are not accepted.
Q: What should I do if I don't receive my referral reward within 48 hours?
A: If your referral reward is not credited within 48 hours, you may contact OYO customer support for assistance, providing details about the referral and check-out.
Q: What happens if I arrive at the OYO property and my room is not available?
A: If your booked room is unavailable upon arrival, you should immediately contact the property manager and OYO customer support. They will try to resolve the issue by providing an alternative room or offering a full refund.
Q: When will I receive my referral reward in the OYO Refer and Earn program?
A: Generally, rewards are credited instantly for valid referrals. In some cases, it might take up to 48 hours. Note that the first booking checkout should be within 7 days of signup for the referral reward to be applicable.
